вторник, 25 июня 2013 г.

Inside Sales Manager - Aurora, CO at Denver

Summary

Reporting to the Director of Operations, the Operations Manager is responsible for the supervision of the telephone sales services teams. 

 

Duties and Responsibilities:

  • Carry out managerial responsibilities in accordance with the organizations policies and applicable state and federal laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Make necessary changes in staffing based on day of week, sales promotions, and other (un)anticipated events
  • Monitors productivity of telemarketing representatives
  • Trains and develops team members, identifying and mentoring future leaders
  • Analyzes individual, team and call center results to identify and act on both positive and negative performance trends to ensure attainment of revenue goals and performance targets
  • Monitors sales calls to observe employee demeanor, technical accuracy and conformity to company policies and FCC regulations
  • Answers questions and recommends corrective action to address customer complaints
  • Communicate and follow up to ensure representatives are fully aware of all information related to products, procedures, customer needs and company related issues, changes or actions.
  • Determines work procedures and expedites workflow
  • Studies and standardizes procedures to improve efficiency of team
  • Maintains harmony among workers and resolves grievances
  • Prepares composite reports from individual reports by subordinates
  • Other job duties as assigned.

 

Our benefits include:

  • Bonuses
  • Great Schedules
  • Industry-leading Technology
  • Dental Coverage
  • Friendly Atmosphere
  • Paid Vacation
  • Paid Sick Time
  • Lucrative Leads
  • Career Growth Opportunities

 
 

 Requirements

Qualifications:

  • 3 - 5 years related inbound call center experience and/or training
  • Sales Management, leading a department
  • Basic knowledge of Microsoft applications including Word, Excel, Outlook, etc
  • Problem Solving Skills - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations
  • Customer Service Focus - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
  • Communicates Effectively - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; ability to effectively deliver messages
  • Exhibits Teamwork - Contributes to building a positive team spirit
  • Reliability/Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent
  • Open availability, ability to work evenings and weekends

Country: USA, State: Colorado, City: Denver, Company: Empereon Marketing.
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среда, 13 февраля 2013 г.

Territory sales & marketing manager

Scott Schultz

Territory Sales & Marketing Manager at TFC Canopy

Farmington, MN

Senior Sales & Management Executive Sales & Marketing - Distribution & Logistics - Manufacturing Operations Aggressive and results-driven sales and general management professional with a consultative sales approach and a genuine commitment to long-term relationship building and customer satisfaction. Proven leader with an eye to the bottom line and a distinguished 30-year record of exponential sales growth. Ambitious, innovative, and intensely focused on bottom-line results. Creative leader of organizational change and builder of top-flight teams that consistently meet and exceed both client and business expectations.

Work Experience

Territory Sales & Marketing Manager

TFC Canopy -
Garrett, IN

1993 to Present

Garrett, IN 1993 to Present
Leading US manufacturer of overhead steel canopies and architectural metals. $25M annual revenue.
Territory Sales & Marketing Manager
Hand-selected to become first Direct Sales Representative based on long-standing relationship as top distributor. Successful initial pilot expanded to incorporate 5 representatives managing nationwide sales and resulted in repeated promotions and new challenges. Command all sales, marketing, product training, and customer relations for 5-state distribution market. Author all distributor collateral and tradeshow materials.
• In first 2 years, propelled existing territory sales growth from $320K to $1.2M and increased distributor network from 4 to 9 direct marketers.
• Elevated national sales from $9M to $13M within 3 years of launching Direct Sales force.
• Pioneered use of customized literature for use by each distributor. Outsourced printing and shipped directly to each customer to allow frequent changes and adaptability to end-users constantly changing images.
• Designed, developed, and administered comprehensive training program delivered to each distributors entire sales team in all-inclusive 1-day seminar. Aligned all information to increase efficiency.
• Tapped as chief liaison to North American Convenience Stores & Petroleum Equipment Institute national trade show group. Streamlined displays by outsourcing printing to standardize and extend life of all photos.

Principal

ClubMedic Custom Golf -
Farmington, MN

1990 to Present

Farmington, MN 1990 to Present
Provider of custom golf clubs and fittings as well as individual and group golf lessons.
Principal
Founded and launched entrepreneurial venture from ground-up to sustainable profitability. Obtained Certified Level III USGTF Teaching License to market golf pro services and customized equipment to corporate customers developing customer incentives.
● Forged and maintained exclusive partnership with Major League Baseball Hall of Famer Harmon Killebrew.
o Masterminded transparent grip with Killebrews signature distributed to charity golf event participants.
o Designed backing to H.K. Custom Irons for online sale.

Vice President and General Manager

The Hale Companies

1979 to 1993

Roseville, IN 1979 to 1993
Regional provider of sales, service, and installation of petroleum equipment, specialized in convenience store design and layout.
Vice President and General Manager
Earned promotion to high-profile executive leadership role from new ownership recognizing 10 years of exemplary sales results. Delivered all-encompassing leadership, creating vision, strategy, and structure for the organization. Directed all daily operations including strategic planning, budgeting, payroll management, purchasing, sales, marketing, customer service, inside inventory control, and vendor relations. Coordinated work flow and scheduling. Built and retained key account relationships.
• Increased sales from $3M to $12M in 5 years by championing continuous process improvements and addition of 4 new business units including: o Created in-store equipment division to design and market convenience store interior equipment such as coolers, freezers, fueling systems, and countertops.
o Recruited and hired first financial representative to assist customers in acquiring equipment leases.
o Launched security division to sell, and install safes, video security systems, ATMs, and intercoms.
o First in industry to hire in-house design team to build all interior and exterior layouts.
• Expanded territory and enabled company-wide cross-selling and lead generation by opening new petroleum equipment houses in Wisconsin and Michigan.
• Slashed inventory losses by 38% through strategic implementation of new computer-automated system.

Education

Certificate in Business Management

Dakota County Technical College -
Rosemount, MN

Additional Information

Core Competencies
Client Relations - Relationship Selling - Executive Presentations - Key Account & Territory Management - Consulting Customer Service - Team Leadership, Training & Development -Event Planning - Vendor Relations - Distribution - Logistics - Needs Assessment - Strategic Planning - Public Relations


Battery Technician

Data Cabling Technician

Administrative Assistant
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пятница, 11 января 2013 г.

Chief of police

Greydon Walker

Chief of Police - City of Eudora Police Department

Eudora, KS

Work Experience

Chief of Police

City of Eudora Police Department -
Eudora, KS

April 2010 to Present

Direct department and municipal court operations for the City of Eudora.
Manage nine Police Officers and a Municipal Court Clerk.
Develop and direct the department training program and work with direct reports to coordinate professional development.
Provide human resource management and oversee all internal affairs investigations.
Manage and administer a $1.2 million annual budget.
Collaborate with the City Prosecutor to review and investigate cases.
Evaluate and oversee the Judges contract.
Plan and implement capital improvement projects.
Research, write, and edit new policies and procedures derived from recent court rulings and legislative mandates.
Serve as an Executive Board Member for the Local Emergency Planning Committee
Revamped department relations to ensure equitable treatment of all citizens.
Work with local stakeholders to ensure effective law enforcement services.
Restructured operations to produce a strong collaborative team environment.
Increased revenues 50% by using the municipal court for local misdemeanor cases.
Conducted contract negotiations with the City Prosecutor, which reduced labor costs by $24,000.
Reduced paperwork 75% by implementing a new records management system to produce reports and store confidential criminal history information.
Built the capital improvement fund, which secured $20,000 for the new records management system.
Cut costs by creating new equipment maintenance procedures.
Reduced uniform and equipment costs 10% by securing competitive vendors.
Implemented and staffed a Commercial Safety Vehicle Unit, in order to follow federal motor carrier regulations.
Appointed as a Local Agency Security Officer and the Terminal Agency Coordinator for the Kansas Criminal Justice Information System.
Promoted to Chief of Police based upon exceptional law enforcement record and organizational leadership skills.

Corporal, Sergeant

Eudora Police Department -
Eudora, KS

April 2007 to April 2010

Managed, trained, and scheduled officers.
Performed daily police and patrol duties including investigating crimes, medical emergencies, and traffic accidents.
Appointed by the Chief of Police to research and develop new department policies and procedures.
Oversaw property and evidence for the Eudora Police Department.
Conducted system-testing, designed, and configured an IT infrastructure, which dramatically improved productivity.
Created the departments first email domain and electronic records management structure to ensure accurate reporting practices.
Increased security, improved communications, and reduced storage by implementing a photo and video management database.

Volunteer Firefighter

City of Eudora -
Eudora, KS

2002 to 2008

Responded to local fire and emergency calls.

Police Officer (Part-Time)

City of Eudora -
Eudora, KS

June 2003 to April 2007

Investigated and diagramed crimes and traffic accidents.
Responded to citizen inquiries and conducted mediation counseling.

Assistant Director

Douglas County Youth Services -
Lawrence, KS

January 1995 to April 2007

Managed all Juvenile Detention Center staff including Community Corrections Intensive Supervised Probation Officers, Juvenile Justice Case Managers, a Surveillance Officer, facility maintenance personnel, and correctional employees.
Oversaw the Day School Program designed for juvenile offenders to complete coursework while serving long-term school suspensions.
Evaluated, disciplined, and terminated personnel.
Developed and managed a $3.7 million budget.
Implemented, wrote, and revised policies and procedures for the organization.
Directed building security operations and served as a project manager for a large surveillance initiative.
Investigated and wrote reports regarding facility criminal complaints.
Collaborated with staff and the Juvenile Justice Authority to develop and fund the new Day School Program.
Increased Juvenile Detention Center services 50% to service area youth in need.
Selected as a project manager for the construction of the Day School.
Developed the first records management system for the Juvenile Detention Center.

Education

Advanced Accident Investigation and Reconstruction School

2008

Additional Information

QUALIFICATIONS

Seventeen years of law enforcement experience directing city, department, and staff operations for a small rural community.
Successful at managing, training, and developing exceptional employees.
Created and implemented policies and procedures, which increased operations and staff performance.
Managed and allocated multimillion-dollar budgets for two leading organizations.
Investigated hundreds of crimes and solved numerous cases.

COMPUTER SKILLS

Proficient in MS Office, CJIS Law, KLER, SUSEEN, Mantron Court Reporting, and Digital Ally Video Services software


Links: ExecutiveJobSearch
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четверг, 10 января 2013 г.

Chief financial officer/general manager

Vincent Destefano

Chief Financial Officer/General Manager - FEDERATION LOGISTICS, LLC

Work Experience

Chief Financial Officer/General Manager

FEDERATION LOGISTICS, LLC -
North Brunswick, NJ

2006 to Present

North Brunswick, NJ (CONFIDENTIAL) 2006 to Present
$9 million dollar warehouse and distribution center.

Chief Financial Officer/General Manager
Reports to the President and VP of Operation, Responsibilities include but not limited to financial, IT, and operations functions.

➢ Refinanced $4 million in current debt, reducing interest expense and increasing borrowing availability.
➢ Introduced value added services complementing existing business, leading to $900K in revenue.
➢ Initiated the opening of the west coast operation resulting in $1.2M in revenue.
➢ Monitored Annual Plan and financial projections throughout the year.
➢ Managed cash flow and analyzed financial statements.
➢ Provided risk management shortfalls and recommended addition or deletion of certain coverage for general liability and trucking.
➢ Coordinated and evaluated the ROI for the construction of a 50,000 foot addition.
➢ Saved $47,000 in real estate taxes through property tax appeals.
➢ Reduced outside accounting firm costs by $12,000 per year.
➢ Planned and implemented organizations first sales campaign.
➢ Evaluated and recommended new warehouse management systems.
➢ Saved the company $25,000 on the purchase of new servers.
➢ Developed and implemented office and warehouse standard operating procedures, resulting in better GMP
➢ Performed internal audits of warehouse management systems and provided solutions to correct inefficiencies.
➢ Determined and scheduled maintenance and repair for forklifts, building, overhead doors, dock levelers, sprinkler system and elevator.
➢ Coordinated Industry Food Industry Audits in addition to customer independent audits, and implemented audit recommendations.
➢ Brought warehouses up to CT-PAT requirements retaining $1.5M in annual revenue.

Business Unit Controller

ITW COVID -
Cranbury, NJ

2002 to 2006

Reported to the General Manager, Group General Manager & Controller. Responsible for all corporate accounting functions including credit, collection, purchasing and risk management. Key member of management team working closely with ITW Corporate to ensure uniformity in procedures and accounting processes.

➢ Increased operating income from 19% to 27% by recalculating costs by product line and product family.
➢ Implemented all corporate accounting policies and procedures with emphasis on Sarbanes-Oxley compliance.
➢ Wrote and edited letters of credit for international customers and initiated domestic and international wire transfers through corporate cash management.
➢ Created and transmitted business units monthly financial statements to corporate within four days of month end.
➢ Reduced accounting staff from 7 to 3, saving $80,000 annually.
➢ Outsourced IT daily maintenance of hardware and software, saving $56,000 annually.
➢ Developed and implemented new credit and collection policies, reducing Days Sales Outstanding from 60 to 37.
➢ Prepared and presented annual plan to Executive Vice President and Vice President- Group Controller.
➢ Developed customer product cost models to assist sales in pricing and ensure plan operating income were met.
➢ Designed and implemented business units segmentation of profit and loss statements.
➢ Generated scrap form stock reports to operations manager as tool to reduce overall scrap dollars.
➢ Prepared restructuring document with general and operations manager for corporate restructuring and relocation.
➢ Maintained and presented the actual cost vs. budget for restructuring activities.
➢ Conducted 80/20 business analysis for business unit.
➢ Implemented corporate procurement card program policies/procedures with business unit and bank.

Chief Financial Officer/Director of Operations

VIRA MANUFACTURING INC -
Perth Amboy, NJ

2000 to 2001

Perth Amboy, New Jersey 2000 to 2001 $30 million manufacturer and importer of metal and wood store fixtures.

Chief Financial Officer/Director of Operations
Reported to the CEO & President. Responsible for all treasury and fiduciary functions, production planning and quality assurance.

➢ Managed 4 direct reports and 10 indirect reports.
➢ Initiated several cost reduction programs saving $250,000 on an annual basis.
➢ Facilitated critical decisions involving in-house production planning versus outsourcing.
➢ Negotiated contracts for health, commercial and workmans compensation insurance.
➢ Prepared yearly zero based forecast, corporate budget and capital expenditures budget.
➢ Established Expenditure Authorization policy and procedures.
➢ Developed standard operating procedures for related areas of responsibilities.
➢ Reported daily financial snapshot to venture capital investors.
➢ Reviewed and negotiated vendor and customer contracts and prepared addendums to existing contracts to close contract loopholes in favor of outside interests.
➢ Developed compensation structure for office personnel, commissions for in-house/outside sales force.
➢ Worked closely with purchasing and project managers to maintain inventory control over $6,000,000 in inventory and meet customer new store rollouts.
➢ Managed production and shipping personnel to ensure on time delivery and timely invoicing.
➢ Evaluated and qualified new vendors for quality, on time performance and cost.

Chief Financial Officer

UNITED WINDOW AND DOOR MANUFACTURING, INC -
Springfield, NJ

1999 to 2000

Springfield, New Jersey 1999 to 2000
$30 million manufacturer of vinyl windows and patio doors.

Chief Financial Officer
Reported to Principals responsible for accounting fiduciary functions and Human Resources.

➢ Refinanced and negotiated companys debt structure
➢ Developed purchase requisition procedure to monitor office and plant costs.
➢ Redefined accounting job responsibilities/duties for better internal efficiencies.
➢ Restructured plant and office departments to better capture departmental spending.
➢ Managed tax planning, yearly forecasts/budgets and daily financial flash report including six month and year end review by outside auditor.
➢ Prepared financial statements and maintained general ledger.
➢ Managed accounts receivable, reviewing weekly to monitor cash flow and ensure against bad debt.
➢ Invested excess funds, increasing annual interest income by $175,000.
➢ Implemented checks and balances for accounts receivable, accounts payable and financial reporting.
➢ Established policies and procedures for Payroll and Human Resource departments and upgraded payroll system to ADP Auto-Pay and E-time.

Plant Controller

GUEST PACKAGING, INC -
Rahway, NJ

1997 to 1999

Reported to VP of Operations and Corporate CFO Responsible for management of all plant treasury functions, month end, financial reports, including production reporting and invoicing.

➢ Prepared yearly sales forecast and budgets for plant, with presentation to plant and corporate management.
➢ Forecasted weekly, monthly and quarterly P&L statement comparing to plan and prior year actual.
➢ Controlled, maintained and reported all capital expenditures (actual vs. plan).
➢ Developed and reviewed monthly departmental spending statements with managers.
➢ Coordinated and reconciled book to physical inventories.
➢ Developed labor distribution report for all departments and leased labor.
➢ Instituted Home Depot and Costco wholesale corporate accounts, resulting in an annual savings of $75,000.
➢ Coordinated telecommunications and computer software/hardware with corporate MIS.

RONPAK INC -
Plainfield, NJ

1991 to 1997

45 million manufacturer of printed paper and plastic bags.

Controller

RONPAK INC

1991 to 1996

and Director of Manufacturing: 1996 to 1997
Responsible for production control, pre-press, warehouse, and maintenance as well as continuing duties as controller.

➢ Managed daily treasury functions.
➢ Reviewed monthly inventory evaluation for bill of material accuracy based on an average weighted cost basis.
➢ Reduced Accounts Receivable DOS from 70 to 42 days, resulting in freeing up $1M in cash while reducing annual borrowing costs by $70,000.
➢ Set up lease agreement between the east and west coast facility, resulting in savings of $30,000 in CA sales tax.
➢ Reduced freight costs by $45,000 by meeting with freight carriers to negotiate rate reduction and discounts; simplified routing transportation resulting in improved efficiencies.
➢ Researched sales tax rules and regulations to avoid a tax liability. Proved position based on plant operations as it related to the law for a commercial printing company and reduced the tax liability by $124,000.
➢ Supervised management staff of 8, as well as 100+ union and non-union personnel.
➢ Met with existing and potential customers to facilitate new product rollouts.
➢ Managed the production schedule for pre-press, manufacturing and warehouse/distribution and maintenance.
➢ Evaluated new product developments, product failures, and costs with vendors.
➢ Coordinated the movement of $1,000,000 in production equipment to new facility.
➢ Directed the modification of existing equipment to improve quality and efficiency.
➢ Reduced scrap by $100,000 annually.

Education

BS in Accounting

Rutgers University -
New Brunswick, NJ

Additional Information

SYSTEM SKILLS

Elite and Da Vinci Warehouse Management, QuickBooks, SBT, Microsoft Office, QAD MFG/PRO, AS400 System 2000 Great Plains, Quantel, AS400 Business Planning and Costs, Quattro Pro


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Chief information officer

Tracy Legenos

Chief Information Officer - Health Care District of Palm Beach County

Boynton Beach, FL

Excel in strategic IT leadership encompassing quality improvements, administrative operations, project management, profit maximization, and disaster planning/recovery. Proven success in financial administration, procurement, vendor relations, staff management, and consistently ensuring project delivery adheres to stringent timeline, scope, and budget parameters. Able to understand, support and expand multiple technology platforms across a complex multi-entity network. Highly accomplished in determining and instituting operational strategies to accelerate organizational growth, fortify IT security, maximize sustainability, and capitalize on emerging technologies.

Work Experience

Chief Information Officer

Health Care District of Palm Beach County -
Palm Springs, FL

2010 to Present

Provide executive-level IT leadership, strategic direction/coordination and technology support for trauma system, school health program, managed care program, acute care hospital (Lakeside Medical Center) and long-term care nursing facility (EJ Healey Center).
* Create and implement operational policies/procedures, quality improvement processes, annual IT budgets, and proposals for major applications for review by executive staff.
* Operate, monitor and maintain districts data center and telecommunication network, and oversee disaster planning and recovery functions.
* Overhauled staff support models to strengthen customer support and expedite project activity.
* Expertly handled contract/vendor negotiations for major hardware and/or software acquisitions.
* Direct, motivate and manage team of 25 in providing 24/7 on-call coverage throughout district.
* Completed annual IT division operational and managerial corporate audit in alignment with regulatory requirements and timelines.

President / CEO

TLC Consulting -
Boynton Beach, FL

2007 to 2010

Established, launched and operated successful independent IT consulting business.

* Resourcefully partnered with clients to create cost-effective technology solutions which elevated productivity, automated operational processes, and strengthened P&L results.

VP of Information Services / CIO

Bethesda Healthcare System

1998 to 2007

Collaboratively developed and implemented organizations quality improvement processes, corporate and IT strategic plans, and operational policies and procedures.
* Negotiated terms and conditions of a $11.2M master agreement and held full accountability for all IT and telecommunications purchases/expenses.
* Managed 60 employees across Information Systems, Management Consulting, Telecommunications, Doctors Answering Service, Administrative Services and Centralized Scheduling departments.
* Delivered hands-on leadership and project management of initiatives related to RIS/PACS, Physician Office Automation, Central Scheduling and Medication Management Patient Safety.
* Successfully coordinated and completed full IT operational and managerial corporate audit.

Bethesda Healthcare System -
Boynton Beach, FL

1993 to 2007

Director of Information Systems

Bethesda Healthcare System

1993 to 1998

Proficiently directed daily operations of Information Systems (IS) department comprised of 30 employees; provided training and coaching, administered performance evaluations, and facilitated team-building efforts to maximize productivity and morale.
* Controlled $2M in capital projects and $5M in operating expenses, consistently ensuring strict budget compliance.
* Project-managed multiple automation projects on both mainframe and client/server platforms.
* Coordinated site visits, oversaw RFPs, and cultivated strong vendor relationships.

Account Marketing Representative

IBM

1991 to 1993

Consulted daily with customer administrators and end users to define IS requirements, propose innovative and total solutions, and administer contracts for new business.
* Winner of "Marketing Rookie of the Year" award and gained 100% Club" recognition for top revenue attainment and customer satisfaction in Southeast U.S.; captured $13M to surpass first-year target by 20%.
* Presented with "Health Industry Marketing" award for significant contribution to the industry; signed and coordinated IS solution deployments for MIS, radiology, laboratory, pharmacy, transcription and administration hospital departments.
* Handpicked as project leader for IBMs Customer Satisfaction Process Management Team.
* Promoted from role as Account Systems Engineer (1989 to 1991) based on exemplary performance.

Additional experience includes roles as Project Leader and Senior Consultant / Programmer for
IBM in Sterling Forest, NY.

IBM -
West Palm Beach, FL

1989 to 1993

Education

Master of Science in Health Administration

Nova Southeastern University -
Fort Lauderdale, FL

Bachelor of Arts in Computer and Information Science

State University of New York at Potsdam -
Potsdam, NY

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Chief financial officer/controller

Scott Langeland

Chief Financial Officer/Controller - SAWYER NURSERY, INC

Hudsonville, MI

Work Experience

Chief Financial Officer/Controller

SAWYER NURSERY, INC -
Hudsonville, MI

2006 to Present

Financial leader assuming role of upper level financial management. Position initially blended responsibilities of CFO/Controller. With growth in the organization and extensive cash management complexity, a controller position was added to assist in the maintaining and development of the accounting system.
➢ Joined management team during the fall of 2006 to assist in turn-around plan.
➢ Directed financial management functions including preparation of monthly and annual financial statements, coordinated annual financial statement audit, financial forecasts, and budgets.
➢ Developed meaningful performance metrics with operations team.
➢ Assumed oversight of all general accounting functions, including AR/AP, Payroll, account reconciliation, and cash management.
➢ Created cost accounting system for management team members based on manufacturing type of costing (Standard Costing Model). Worked very closely with turn-around CEO to develop and implement turn-around plan and lender risk reduction plan.
➢ Created Budget process that linked Sales, Production and Top-level Budget (Three independent operational processes) into one cohesive budget.
➢ Member of Management team that increased revenue from $22 million to $27 million while reducing working capital requirements from $17 million to $13.7 million.
➢ Took over finances of Corporation that was in default and on the brink of insolvency. Successfully negotiated vendor & lender terms despite circumstances. Completed plan to pay vendors amounts over 90 days payable which exceeded $4.4 million.
➢ Implemented auto-generating monthly accruals and general ledger maintenance entries to establish a "quick closing" process for timely accurate financial reporting.

Certified Public Accountant

FERRIS, BUSSCHER & ZWIERS, P.C -
Holland, MI

1999 to 2006

Worked in various areas of public accounting including completion of audits, reviews and compilations.
➢ Excellent relationship with clients.
➢ Appointed by Partners to be one of three member team to standardize engagement documentation for operational efficiency.
➢ Prepared all aspects of tax reporting (1120, 1120S, 1065, 990, 1040 & Multi-State Tax Preparation) and assisted clients in tax planning.
➢ Industries served include: Manufacturing (Standard Costing), Auto Dealership, Agriculture - Growers, Agriculture - Grower Cooperative, Construction & Development, Retail, Mortgage Underwriting, and Non-Profit Agencies (Adult Foster Care Homes, Church, Private School, and Homeless Shelters).
➢ Clients ranged in size from $100 thousand - $125 million in revenue.

Accounting Staff & AR, AP Intern

JOHNSON CONTROLS INTERIORS -
Holland, MI

1999 to 1999

Accounting Staff - Tier one automotive supplier. Recruited by Corporate Controller when my internship was completed to stay on part-time upon completion of my internship, while completing my last term of college.
➢ Assisted corporate controller and plant controllers in reconciling inter-company accounts with Holland, Michigan location to other domestic and international production facilities.
➢ Internship - Accounts receivable and accounts payable intern. Responsibilities included various projects.

Education

Bachelor of Applied Science in Accounting

Davenport College -
Grand Rapids, MI

1999


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Executive assistant to the president & chief sales officer

Janeth Gaitan

Executive Assistant to the President & Chief Sales Officer - OTC International Ltd

Jackson Heights, NY

Work Experience

Executive Assistant to the President & Chief Sales Officer

OTC International Ltd

September 2002 to Present

Provide executive-level administrative support to the President & Chief Sales Officer and three direct reports with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
-Organize the details of special events, travel arrangements, corporate agendas and itineraries.
-Trained and supervised temporary and new employees throughout Sales department.
-Responsible for communicating Customer requests between Vendors and Outsourcing
-Executed sample orders and proposals after Trade Shows
-Communicate all pertinent information to Distribution for compliance with guidelines
required by certain accounts.
-Plan and coordinate corporate luncheons, and develop presentations for related on-site and off-site meetings.

Closeouts Manager/ Sales assistant

Michael Anthony Jewelers -
Mount Vernon, NY

June 1997 to March 2002

Assisted in Launching the New Closeout Outlet by implementing innovative
Managerial and Sales techniques, which boosted sales performance by at least 60%.
-Maintained inventory control while attending major trade shows.
-Established new customer base and service existing customers consistently.
-Recruited, supervised and trained professional and support personnel.
- Expedited movement of goods from the factories to the receiving
Department, while reducing manpower requirements.

Shipping Manager/Credit Assistant

Ross Metals Corp -
New York, NY

February 1991 to May 1993

Produced substantial new business despite the absence of a catalog, using product
Knowledge, sales techniques and persuasiveness to close accounts.
-Generated $600,000 in lost and uncollected revenues, by establishing tighter operating
controls and aggressive approaches in negotiating payments.
-Recaptured prestigious accounts which were dormant, reestablishing contact and providing outstanding service.

Education

B.S. in International Marketing

Bernard Baruch College -
New York, NY

1997

A.A.S. in Computer Information Systems

Queens borough Community College -
Bayside, NY

1988

Additional Information

SKILLS
-Computers: MS Word; Lotus 1-2-3; Excel; Outlook; Power Point; Lexis/Nexis; Bilingual Spanish


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