Slot Technician I at Black Hawk

Guest Service Requirement Our philosophy at Ameristar Casinos is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.
Safety Requirement:
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.
Position Summary: Responsible for the proper maintenance and repair of slot machines, may also serve as part of the slot verification process and assist in the handling of the slot fills.

JOB REQUIREMENTS:

Duties and Responsibilities:

• Adhere to guest service requirement listed above.
• Adhere to established department and property policies and procedures regarding guest service standards.
• This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.
• Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity.
• Comply with all Company and departmental policies, procedures and internal controls.
• Responsible for the repair, maintenance and general operating condition of the slot machines.
• Responsible for the machine initial fills.
• May assist in jackpot payouts and the verification process.
• Responsible for the installation and removal of slot machines.
• Maintain player-tracking system.
• Maintain EZ Pay equipment.
• Responsible for the slot machine maintenance.

Required Knowledge and Skills:

• Strong problem solving, mediation, coaching, and consulting skills.
• Strong written and verbal communication skills.
• Knowledgeable of applicable federal, state, and local employment laws.
• Fully competent in Microsoft Office.
• Mechanically inclined.

Country: USA, State: Colorado, City: Black Hawk, Company: Ameristar Casinos, Inc..