BANQUET SERVER

Guest Service Requirement
Our philosophy at Ameristar Casinos is to proudly deliver a quality jobleon.com/job-Customer%20Retention%20Representative-Waynesboro-622358.html" target="_blank">customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only jobleon.com/job-Customer%20Retention%20Representative-Waynesboro-622358.html" target="_blank">customers; fellow team members are our internal jobleon.com/job-Customer%20Retention%20Representative-Waynesboro-622358.html" target="_blank">customers as well. By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.

Safety Requirement:
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions.

Position Summary
Set tables and stations according to standards and BEOs. Serve food and beverage items to guests according to Ameristar Signature Sequence of Service. Assist as needed with clearing, re-setting, and preparing event space.

JOB REQUIREMENTS:

Duties and Responsibilities

• Respond to reasonable to guest request or place guest in contact with appropriate person for assistance.
• Assure all tables are clean and properly set.
• Enforce all liquor laws and regulations.
• Ensure quality service standards are followed and cost controls are adhered to.
• Prepare beverage, coffee, and food stations according to checklist.
• Know the menu and answer questions regarding food preparation.
• Be familiar with the safe handling of cleaning product and equipment and s upplies, and Banquet equipment.
• Must successfully complete TiPS training class within 45 days of hire.
• Serve guests and anticipate their needs utilizing Ameristar standards and s ignature Sequence of Service.
  

Required Knowledge and Skills

• Ability to converse conversationally with guests and team members.
• Strong jobleon.com/job-Customer%20Retention%20Representative-Waynesboro-622358.html" target="_blank">customer service skills.
• Ability to work effectively with independence and as part of a team.
• Ability to follow all departmental and property policies and procedures including but not limited to attendance, appearance, safety, and security policies.
• Must be able and willing to work flexible hours including evenings, weekends, holidays.

Country: USA, State: Colorado, City: Black Hawk, Company: Ameristar Casinos, Inc..
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