Manager of Admissions at Denver

Job Description

Job Summary:

Responsible for managing the overall supervision, coordination, evaluation and training of employees engaged in student admissions activities. Provide advice, guidance and assistance to Admissions Representatives on matters related to the application of policy, procedures and documentation regarding the admissions process. Lead internal meetings and participate in cross-departmental meetings as needed. Analyze required data and compile reports as necessary to uphold department standards and guide leadership decisions. Demonstrate exemplary leadership and teamwork skills, positive attitude, accountability to Company values, and excellent customer service. Ensure that all recruitment and enrollment activity is in compliance with Company policies and local, state and federal accreditation guidelines.

People Management and Coaching
Assess employee performance and quality of work by completing regular observations and reviewing ESM call recordings. Provide feedback and support development through monthly coaching sessions, quarterly check-ins and annual reviews for direct-reports. Conducting these assessments and coaching sessions are essential components of this role.
Make recommendations for individual and team development based on performance reviews, and provide guidance and coaching to direct-reports on an ongoing basis.
Initiate, design and deliver departmental training and developmental activities that cover a variety of topics.
Lead the development of criteria for evaluating the effectiveness of training programs.
Oversee personnel activities, including conducting interviews, hiring new employees, terminating employees as necessary, etc.
Encourage professional growth and foster cooperation amongst staff members and departments.

Department Operations
Establish program goals that are consistent with Company and/or Campus Admissions objectives.
Communicate effectively with Campus Leadership and participate as an active member of institutions Management Team.
Lead departmental and team meetings and attend meetings with external and/or internal liaisons as necessary.
Manage workflow and allocate key activities.
Partner with Director of Admissions or appropriate manager to provide feedback to the Marketing Department to support business objectives.
Ensure that Representatives complete necessary forms, including daily activity reports.
Complete all required reports and send to Director of Admissions and appropriate managers.
Answer staff questions and resolve escalated issues.
Attend all applicable training workshops to remain current on Company policies and procedures. Ensure that assigned personnel attend business related trainings.
Perform other duties and responsibilities as assigned.
Act with integrity in all situations regardless of circumstances to ensure compliance standards are met.
Leadership: Demonstrates exemplary leadership and management skills
Dependability: Responds to requests for service and assistance
Teamwork: Balances team and individual responsibilities
Decision Making: Displays willingness to make decisions
Communication: Effectively communicates with others
Time Management: Is able to complete all job requirements in allotted time
Work Ethic: Displays an organized and results-oriented approach, and motivation to perform without extensive direction
Accuracy: Displays high quality of work and level of accuracy
Innovation: Uses creative, solution-oriented approach to address problems

Job Requirements

Bachelors degree in Business, Marketing or related field preferred
Minimum 2 3 years business, sales or marketing experience
Proven track record of effective management
Knowledge of Microsoft Office Suite: Word, Excel, Outlook
Demonstrated ability to fulfill Company Key Behaviors
Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Country: USA, State: Colorado, City: Denver, Company: Corinthian Colleges, Inc..