Summary:
The intake coordinator has primary responsibility for the timely clearance of new referrals.
Essential Duties and Responsibilities:
Responsible for taking Infusion Therapy referrals from referral sources.
Ensures that all intake forms are complete, clear and within Ameritas scope of service
Verifies insurance, obtains authorizations and re-authorizations as required by payors, enters patient demographic, insurance and authorization information into the computer system, communicates with other departments regarding status of referrals and notifies patients/families regarding coverage and payment responsibilities
Maybe responsible for obtaining re-authorizations for subsequent deliveries
Understands which insurance companies Amerita has active contracts with
Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist
Maintains confidentiality of patient and proprietary information
Performs other tasks or special projects as requested by management
Knowledge and Skill Requirements:
Minimum of two (2) years experience collecting referral information in the healthcare market
Experience working with all payer types to include Medicare, Medicaid and commercial insurance companies
Knowledge of insurance verification and pre-certification procedures
Understands the scope of services that Amerita can provide
Strong interpersonal skills required
Education/Licenses/Certificates required:
High school diploma or equivalent required. AA degree or some college preferred
Physical and Environmental Requirements:
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk and use hands to finger, handle or feel. The employee is occasionally required to stand and reach with hands and arms. The employees must frequently lift and/or move up to 10 pounds and occasionally lift and or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus
The noise level in the work environment is usually moderate
Requires significant amount of computer time including keyboard entry and viewing text on a standard computer monitor
Division/Department : Intake
Skills : Health/Medical -> Patient Admissions, Administrative
Country: USA, State: Colorado, City: Denver, Company: Amerita.
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