Job Description
Job SummaryThe Vice President, Clinical Performance Excellence, is responsible for providing clinical leadership, oversight, advice, training, change leadership/management and planning, resulting in effective implementation and monitoring of performance improvement activities, using Lean management tools and other process improvement methodologies as appropriate. This role, along with others, provides clinical leadership to a major component of CHIs national Clinical and Operational Excellence (COE) initiative.
Key Responsibilities
1. Understand CHIs Clinical and Operational Excellence Initiatives. 2. In coordination with the VP, Process Excellence:a. Coach/guide Performance Excellence resources and Team Leads from a clinical perspective in various settings (team meetings, leadership, behind-the-scenes). b. Providing clinical input and physicians perspectives to COE and CPE teams, including gathering feedback from colleagues. c. Provide training as needed (launch, initiation of new teams, specific topics as needed) d. Guide and mentor Division Directors of Performance Excellence in their efforts to coordinate the clinical aspects of performance improvement work for the Division, and assist them in integrating this with traditional productivity management.3. Foster physician engagement around COE and build this capability across the organizationPresenting materials at key physician meetings (e.g. Med Exec)
Assist with presentations (develop content and meeting facilitation as needed)
Influencing peers at critical points in the change effort
4. Assist with identifying future initiatives which would benefit from a national focus. 5. Work closely with other VPs in the Performance Excellence Group to integrate the work of process improvement with productivity improvement tools and processes.6. Collaborate with clinical leaders in other CHI functional groups on various clinical aspects of COE and CHIs clinical strategies.7. Assist with the opportunity analysis in COE / CPE areas to ensure organizations are identifying and working on the highest impact areas.8. Provide leadership to other areas of performance improvement as part of the leadership team for the Performance Excellence department. This includes:- Direct supervision of Director, Clinical Performance Excellence and the Director, Perioperative & Performance Excellence.
- Executive leadership of clinical department productivity improvement work
- Executive leadership of perioperative operational improvement efforts
- Executive leadership of general productivity improvement work, in partnership with the other leaders of Performance Excellence, with a focus on the relationship between labor productivity and clinical quality.
- Provide leadership representation for the Performance Excellence Group regarding nursing productivity through collaboration with the VP Nursing Operations in the Clinical Resource Group.
Skills, Knowledge or Abilities critical to this role:
- Language Ability: Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
- Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Change Leadership: Expert in usage & mentoring of the Change Acceleration Process tools
Job Requirements
Education / Accreditation / Licensure:- Medical Degree or equivalent highly desired.
- MBA or equivalent highly desired
- Lean/Six Sigma certification, or equivalent
- A minimum five years of experience in improving healthcare operations and processes.
- Five years consulting experience is highly desirable (preferred)
- Executive level operational leadership responsibility highly desirable
- Black Belt level certification, or equivalent experience, in Lean/Six Sigma improvement methods is highly desired. A track record of successful application of these tools.
- Excellent interpersonal, communication and time management skills.
- Ability to work in a participative, collaborative, and matrix environment.
- Ability to analyze, interpret, and present data effectively.
- Ability to work closely with CHI leadership and physicians at national and local level.
- Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
- Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. - Maintains confidentiality and protects sensitive data at all times.
- Adheres to organizational and department specific safety standards and guidelines.
- Works collaboratively and supports efforts of team members.
- Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Country: USA, State: Colorado, City: Englewood, Company: Catholic Health Initiatives.
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