Insurance Document Processing/QC Manager - Casualty Insurance at Denver

Job Description

Corporate office of a claims servicing organization for casualty insurance has an opening for a Document Processing/Quality Control Manager to provide quality control and operational assistance to field offices nationwide.  Responsibilities include the management of a team in:

• Preparing quotes, proposals, settlement documents, and case system data to comply with rules and procedures, and reviewing same information to assure quality standards are met
• Answering field questions and concerns
• Maintaining departmental documents
• Preparing timely and accurate client reports
• Performing monthly closing activities

Job Requirements

Qualified candidates will possess the following:

• Four-year college degree in business or related field
• Minimum of five years of experience in managing a team that focuses on complex regulatory/administrative/quality assurance areas with the ability to quickly learn, comprehend and apply complex legal/regulatory life company, client, and financial business rules to a multiplicity of legal proposals and documents
• Strong attention to detail and good organizational skills
• High level math ability, problem solving skills, and ability to work in a fast-paced environment
• Maturity and professionalism, and a combination of directive/persuasive leadership skills to assure business results are achieved
• Excellent written and oral communication skills
• Excellent computer aptitude, with intermediate knowledge of Adobe Acrobat, Word and Excel, as well as data base input/inquiry
• Ability to evaluate processes and respond to changing conditions
• Ability to work with diverse individuals, while guiding the department in field support and service

Qualified candidates should include salary requirements with resume submission; only local candidates will be considered.

Country: USA, State: Colorado, City: Denver, Company: Confidential.