Compliance Manager Screening and Selection Services at Fort Collins

Requisition #: 59800
Job Title: Compliance Manager - Screening and Selection Services
Country: United States
State: Colorado
City: Ft. Collins
Employment Status: Full Time
Job Responsibilities:
(Description):

Client support at ADP. It’s all about enabling the clients we serve to be more effective employers. You make it happen by collaborating with other ADP Associates to ensure our products and services deliver winning results. You provide the expert support that makes our workforce solutions stand out in an increasingly competitive global marketplace.

Manager Compliance - Screening and Selection Services

BASIC FUNCTION:

This role manages SaSS (Screening and Selective Services) regulatory compliance functions. Charged with the responsibility for SaSS divisions regulatory compliance, under the direction of the General Manager with onsite Legal Counsel and Corporate Counsel, in relation to FCRA, and the FTC and CFPB and other federal credit reporting laws. Serve as an escalation point for service-line specific Managers and leaders (i.e. Compliance Manager, Operations Managers/Leaders, etc and will escalate issues to Compliance Manager, Legal and General Manager as required). Regulatory Compliance Manager supports and escalates to General Manager.

ESSENTIAL RESPONSIBILITIES:

• Establish clearly defined policies and procedures for regulatory compliance issue escalation, root cause analysis of operational issues and provide suggestions for implementation of processes to prevent future occurrences. Create and implement policies, procedures and goals consistent with NAPBS standards, as they relate to areas of responsibility.
• Communicate regulatory compliance issues to associates via scheduled meetings, alert meetings when issues require immediate attention, Regulatory Compliance email alerts, Tech Flex technical publication and various other means.
• Provide compliance answers to submitted queries from operational units for response to clients and management.
• Conduct regulatory compliance reviews within the scope of responsibility. Work with business leaders per direction from GM counsel to help operations determine areas of opportunity in processing while maintaining compliance.
• Develop internal and external regulatory compliance communications (informational and educational). Work with Marketing to provide support by creating and approving client communications (e.g. Frequently Asked Questions) to be furnished to clients upon changes to the regulatory compliance environment. Escalate to GM and Legal as required.
• Provide ADP Legal with analysis and research related to various topics. Upon determination of corporate stance by Legal, communicate stance to operations and roll out the appropriate compliance strategy to integrate the stance into production.
• Assist the business units and Legal in understanding where there are organizational risks related to regulatory compliance and set out proposals for improving compliance. Develop annual budget recommendations related to the Regulatory Compliance role, including headcount plan, productivity goals and other expenses.
• Control and approve expenses against the budget and within established guidelines.
• Assure other personnel obtain and maintain proficiency in their respective areas to ensure reporting regulations. This is achieved through dissemination of information regarding legislative changes and their potential impact on current service lines.
• Work with service line Compliance Manager to analyze and recommend in relation to their specific procedures and processes and advise management team of potential impact due to legislative changes.
• Develop and maintain processes and measurement tools for all operations departments to ensure each department is complying with the applicable regulations and quality.
• Assure responses to federal and state agencies, attorneys; clients and participants/employees are in compliance with the appropriate area being communicated.
• Set quality standards and turn-around times. Develop and maintain weekly, monthly, and annual logs.
• Understand when issues need to be escalated to GM and Legal and be proficient at escalating. Support GM and operations direction in matters regarding SaSS, FCRA, FTC, CFPB and NAPBS as well as state and federal mandates.
• Review Training materials as related to the above. Partner with Training Manager in developing ‘booster shot’ classes and materials.

 RequirementsRequired Experience and Education:

• Bachelor’s Degree required
• Minimum of 6 years in the background screening industry orsimilar industry with heavy state and federal level regulation practices.
• Experience managing projects and influencing business change at a leadership level
• Ablity to handle complex regulatory/compliance matters with little supervision.
• Must be a motivated self-starter with the ability to manage matters, work independently when necessary and proactively anticipate issues or problems that may arise.

Required Skills:

• Excellent regulatory interpretive and research skills
• Consistent, high level of responsiveness
• Excellent time management skills Meticulous attention to detailExcellent prioritization skills
• Excellent oral and written communication skills Excellent PC skills (Word, Excel, etc.)
• Excellent customer service skills

Preferred Experience and Education:

• Extensive 6 years knowledge of background screening operations.
• Possess in depth knowledge of FCRA, FTC, CFPB and NAPBS and background screening regulations.
• 3+ years in management position
• Designations relating to background screening industry.
• Designations relating to FCRA and NAPBS.

ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.

Job Category: Management
Area of Interest: General Management
Locations: United States, Fort Collins, CO

Country: USA, State: Colorado, City: Fort Collins, Company: ADP - Automatic Data Processing.