Primary Job Functions
Customer Service
- Provide customers with highest level of customer service, emphasizing courteous and knowledgeable assistance to each and every customer.
- Answer store phones timely and courteously.
- Understand and be knowledgeable of how to handle customer complaints.
- Address asset protection issues that may occur in the department.
Sales
- Accountable for individual and department sales goals as assigned, as well as units per transaction, conversion and transactions size in the department(s).
- Be knowledgeable of merchandise on the floor as well as in stockroom, including verification of the current selling price of the merchandise. Be familiar with product manuals. Communicate missed sales opportunities to Leads/Store Management.
Floor Stock and Display
- Perform light stocking and department recovery. Assist with ad sets.
- Other duties as assigned.
- Excellent communication skills.
- Ability to work well under pressure.
- Ability to interact enthusiastically with customers.
- Extensive knowledge of the products being sold in the department.
- Retail selling experience.
Country: USA, State: Colorado, City: Lone Tree, Company: Sports Authority.
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