Job Description
The Digital Campaign Business Solutions Analyst ( BSA) is responsible for:
Leading new Client installations Solution design, scope, and spec document creation Advanced program development, QA, UAT, production, and on-going maintenance Consultation services for Digital Campaign solutions including email marketing campaigns.
BSAs will work collaboratively with the assigned Account Manager and relevant technology team members to ensure accurate and timely delivery of total solution with a focus on implementing and managing client deliverables relative to digital marketing campaigns.BSA will report into Campaign Solutions, Campaign Lead.
Responsibilities
Client consultation services, whereby Client requirements are evaluated and translated into cutting-edge, forward thinking platform related solutions.
Building advanced platform related solutions for Complex Tier 1 Clients. To include: project scope, specification documentation, campaign/program set-up, creation of test plans, QA, leading the Client in UAT process, program launch, and post deployment analysis.
Oversee/lead cross-functional builds assisting Client, Client Services, and Technology leads.
Primary escalation contact for Client issues/questions related to advanced programs, intakes, and integrations.
New Hire and Vendor training to include: Client process, product enhancements, ticketing system, support escalation procedures, etc.
Maintain Client process and program documentation.
Provide weekly account updates to Account team and/or Client.
Attend recurring Account meetings (internal and external)
Provide back-up support during Vendor outages
Working knowledge of Clients business, goals/objectives, campaigns and how they use DREAM and DREAMmail products.
Track Non-deployment activity and providing a monthly report to Campaign Manager and Team Lead.
Provide weekly account updates to Account team and/or Client.
Attend recurring Account meetings (internal and external)
Provide back-up support during Vendor outages
Working knowledge of Clients business, goals/objectives, campaigns and how they use DREAM and DREAMmail products.
Track Non-deployment activity and providing a monthly report to Campaign Manager and Team Lead.
Qualifications
Qualifications
The Digital Campaign BSA should have experience in Digital Marketing. Special emphasis is on gathering requirements, analysis, ability to translate business requirements into functional/business specifications, creating test plans, and developing quality assurance methodologies.
Working knowledge Web Technologies (HTML, XML, web services, etc.)
Working knowledge of SQL and PERL
Experience working with campaign management/execution tools (Unica, SAS MA, Alterian, etc)
Working knowledge of Unix, Flat File processing, Data Hygiene and CDI
Working knowledge of project management methodologies and creation of defined artifacts
Relevant experience may include some of the following:
Has performed BSA tasks within the SDLC process
Has supported Change Management and Issue Management
Has had experience consulting with external client contacts
Has contributed to or authored client deliverables
Has maintained project/account documentation
Has worked with technical staff to design and implement technical solutions
Has experience in systems development
Has participated in integration of new development into an existing technical solution
Good written and verbal communications skills
Good negotiation skills
Good time management skills
Detail-oriented, able to multi-task and prioritize
Good listening skills
Compensation and Benefits
Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).
Conditions of Employment
All job offers are contingent upon successful completion of drug screen and background checks.
About Us
Epsilons Digital Solutions group needs talented, driven and creative people to join its next-generation engineering team to implement our cutting-edge marketing vision of the future. Enjoy the excitement and flexibility of working for a start up with the security, confidence, and support of a world class marketing corporation. You will have the opportunity to work with a nimble, dedicated team developing our next-generation platform using the latest technologies and frameworks. Your opportunities for career growth and personal development in this fast-paced, high-profile and rewarding environment are unbounded. Talk to us and learn more about our vision and how we are changing the face of marketing as you know it.
Ad Code
Job Requirements
Country: USA,
State: Colorado,
City: Lafayette,
Company: Epsilon.