Security Officer at Black Hawk

Guest Service Requirement Our philosophy at Ameristar Casinos is to proudly deliver a quality customer experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly persona and a willingness to interact and provide fun, professional and friendly guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Ameristar team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team, at all times.

Safety Requirement:
Safety is a core value at Ameristar Casinos. The ability to work safely and prevent personal injury is a key job requirement of every position. Each Team Member is also expected to be committed to the safety of fellow Team Members and our guests and demonstrate that commitment through daily actions. Position Summary: Provides and maintains a safe and secure environment for our guests and team members. The security officer will also protect the assets of the casino and hotel

JOB REQUIREMENTS:

Duties and Responsibilities

• Provide continuous patrol by foot and vehicle of the casino, hotel and surrounding areas owned by the casino. This will be to determine any suspicious persons or vehicles and or minors entering the casino or being left in the parking lots.
• To assist the supervisor or assistant preparing detail reports on any security related incidents occurring on company property.
• Escorts and transports funds for table fills, slots and or banks. Provide security for money drops to include tables and slots. Provides escorts in sensitive areas for all non-gaming team members i.e.; maintenance, repair companies and or cleaning personnel.
• Responds to disturbances and alarms and provides security for both guests and team members.
• May be required to operate security dispatch to include dispatching officers, maintaining key control and maintaining all logs required in the dispatch center.
• This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty.

Required Knowledge and Skills

• Strong problem solving, mediation, coaching, and consulting skills.
• Strong written and verbal communication skills.
• Preferred knowledge of applicable state laws and gaming regulations.
• Fully competent in Microsoft Office.

Required Natural Behaviors

• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail-oriented
• Able to remain calm in emergency or stressful situations

Country: USA, State: Colorado, City: Black Hawk, Company: Ameristar Casinos, Inc..