Job Description
Pursuit Manager
Attract, develop & engage a world-class workforce
Imagine putting your business development know-how, market savvy and innovative ideas to work developing successful sales programs to grow clients and customers around the world. As part of TeleTechs sales team that is exactly what you will be able to do. Consider becoming a part of the TeleTech team and find that out-of-the-box thinking and progressive ideas are an integral part of our culture. TeleTech will enable you to continually challenge yourself to develop high-impact sales programs and solutions that get noticed - and deliver results.
Position Summary:
TeleTech is currently searching for a Pursuit Manager to help drive and develop sales strategy. This position is responsible for the development and management of deal related activities in a way that helps identify opportunities and win business for TeleTech. Activities include development, and coordination of all deliverables necessary to provide TeleTechs solution response for current and prospective clients,. The successful candidate will have a high degree of professionalism, must be detail oriented and must have the desire to thrive in a fast paced environment.
Our Pursuit Manager Duties & Responsibilities will include:
- Strategic Solutioning
- In combination with key stakeholders, develop a differentiated solution approach to our clients business requirements
- Analyze company and industry information for our targets, and pair that knowledge with TeleTechs capabilities in a way that highlights TeleTechs innovations that optimize the customer experience
- Organize and collaborate with a cross-functional deal team to brainstorm ideas and thoughts on approach
- Develop architecture for written RFP responses. Ensure key winning messages are evident throughout the solution response
- Program Management
- Manage program timelines, resources and costs for solutioning and responding to RFP and other opportunity related requests
- Plan and lead solutioning sessions, conference calls, and meetings
- Provide regular updates on progress
- Solution Development
- Develop and customize proposal solutions to clearly demonstrate how TeleTech will meet the prospective clients needs
- Modify standard content templates as needed to ensure that they are accurate and sales focused
- Facilitate consistent messaging, quality of proposals, and additional sales documentation
- Develop value based outcomes
- Client Presentation
- As required, construct a cohesive solution story
- Construct a solution approach in PowerPoint
- Credibly present our solution approach to clients as requested
- Support client presentation requirements
Job Specifications -
Job Requirements
:- 3+ years of relevant sales or sales support and/or consulting experience
- BA / BS Degree from an accredited university or equivalent experience
- A minimum of two (2) years of project management and/or consulting experience or equivalent combination of education and related experience
- A minimum of two (2) years of management experience, with an excellent track record
- Intermediate knowledge of standard office PC equipment including spreadsheets (Excel), word processing (Word & PowerPoint) and internet
- Experience in managing cross-functional teams and dealing with internal and external clients
- Proven ability in verbal, written, negotiation and communication skills required
- History of making decisions with minimal guidance in accordance with policies and established procedures
Preferred Qualifications:
- Direct BPO or call center related experience with an understanding of both operational and technical solutioning elements
- Demonstrated problem solving and analytical skills
- Experience with leading external sales or project efforts
- Strong interpersonal, listening skills and attention to detail are required
- Ability to read, analyze and interpret general business periodicals, professional journals, financial reports, and legal documents
- Ability to write proposal responses and assist with collateral development
Country: USA, State: Colorado, City: Englewood, Company: TeleTech Holdings, Inc.
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