Liability Adjuster at Centennial

Job Description

Liability Adjuster Investigates and handles to conclusion minor to moderate first and third party claims involving coverage and liability determination.

Responsibilities:

• Understands concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims towards resolution using best practices.
• Identifies exposures and refers files or features for triage to the appropriate level including referring injury claims to the appropriate level.
• Contacts insured, claimants including guest passengers to rule out any physical damage, first party medical, or injury claims.
• Obtains information and investigates the facts of loss to make a liability determination.
• Assigns material damage features as needed and may handle all customer questions to conclusion.
• Use expert systems to evaluate facts of loss and impact on liability.
• Documents files to include all key activities, contacts made, statements taken, including a full outline covering all aspects of the claim and requirements for resolution and process claims with Esurance claims systems.
• Identifies and transfers total loss features to the Total Loss Unit for handling.
• Identifies referrals, completes proper summaries and forwards files to subrogation for collection in a timely manner
• Makes referrals to SIU as needed and sets up rental for the insured or claimants.

In addition to career advancement opportunities and a fun work culture, Esurance offers comprehensive medical, dental, vision care and supplemental life insurance benefits for you and your family, a competitive compensation package along with a Performance Bonus, company matching 401(k) plan, and immediate tuition reimbursement from the start of your employment.

Job Requirements

Liability Adjuster

• Detail-oriented with strong organizational, negotiation, influential, and customer service skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
• Demonstrated ability to work effectively independently and within a collaborative team oriented environment using sound judgment in decision-making.
• Demonstrated ability to manage relationships with both internal and external customers.
• Excellent communication skills both oral and written with strong presentation skills
• Strong analytical and problem solving skills
• Demonstrated proficiency with MS Office products (Outlook, Word, Excel, PowerPoint) and claims related software applications.

Experience / Education:

• Bachelors degree in Business Administration, a related field, and/or equivalent education required.
• One year of claims adjusters experience

Country: USA, State: Colorado, City: Centennial, Company: Esurance Inc..