Trade Ally Liaison at Denver

Job Description

This position is responsible for developing, coordinating, and managing the program outreach to contractors, builders, verifiers, HVAC and lighting specialists and other Trade Allies within the energy efficiency incentive program areas. This position also coordinates with internal and external customers on processes and procedures involving delivery of programs or services.

  Essential Duties and Responsibilities 

• Assist in the implementation of specific energy efficiency programs according to defined budgets and energy savings targets.
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers. Integrate additional products and services into customer operations to improve customer service and satisfaction.
• Recruit, train, educate and cultivate relationships with contractors and other Trade Allies to encourage effective marketing of programs.
• Develop unique marketing/outreach projects to help recruit participants/Trade Allies to the program.
• Perform event planning, coordination and presentations of programs.
• Work to serve as a liaison between customers and contractors to ensure quality, customer satisfaction and cost effective project implementation.
• Work in cooperation with other energy efficiency programs to forward and follow-up on leads.

• Assist in researching the markets, accumulating data on businesses, and identifying the key allies to be targeted on behalf of the Programs.

• Build a base of “registered" Trade Allies specific to the specified Programs.
• Identify improvement barriers and report information to Trade Ally Manager.
• Ensure continuous improvement of operations throughout the year.
• Prepare weekly activity reports and track progress towards program goals.

 

We are an Equal Opportunity Employer

Job Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience 

• Bachelor’s degree from an accredited college or university. Technical school degree combined with demonstrated experience in the electric/gas utility field will be considered when deciding on this position. 
• 1-2 years of experience in the electric or natural gas utility industry, facilities management, HVAC design or sales, commercial and industrial lighting, or conservation and energy management.
• Previous customer service experience.
• 1-2 years of experience with small business lighting preferred.

 

Computer Skills:

• Proficient in Microsoft Office, specifically Word, Excel, Access and Outlook. 
• Experience in entering information in tracking systems/databases with personal computers.

 

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure & product specification manuals.
• Requires effective oral and written communication skills in order to interact with customers, clients and employees at all levels within the company.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

 

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

 

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Certificates, Licenses, Registrations: 

• Valid driver’s license and reliable transportation is required. 

 

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this position:

• The employee is regularly required to sit; use hands to finger, handle, or touch objects, tools or controls; and talk or hear.
• The employee is frequently required to stand, walk, reach about their shoulders, kneel, crouch, or crawl. 
• The employee may occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

Country: USA, State: Colorado, City: Denver, Company: Franklin Energy Services.