Bilingual Service Associate at Aurora

Job Description

ACE Cash Express, the largest nationwide financial retail service provider, is currently seeking highly motivated leaders interested in advancing in a fast growing progressive company. Forbes magazine named ACE Cash Express as one of the Top 200 Best-Run Small Companies in the United States. This is an exceptional opportunity to be a Service Associate with ACE Cash Express, with over 1,700 centers in 38 states and 15% annual revenue growth, is driving business success through people success.

The Service Associate provides excellent customer service to individuals needing ACEs financial services. Work involves but is not limited to: check cashing, balancing monies, reporting daily transactions, following security procedures, and performing other financial services duties. This job reports to a District Manager.

If you are interested in growing sales and progressing your career in a rapidly growing company, this is an outstanding opportunity. We are seeking self-motivated, goal-oriented people with high integrity and a desire to grow a business. Employment with ACE includes the following:

• Competitive Compensation and Growth Potential
• Outstanding Benefits (Medical/Health, Prescription,
• Dental, Vision, 401K Retirement Plan)
• Management and Business Skills Training and Development
• Promotion opportunities within Texas and throughout the country
• Company culture that encourages and compensates achievers
• Opportunity to work with a nationwide leader that is expanding throughout the country

The Service Associate will:

Cash checks using established risk analysis (as defined in current training manuals and/or policies and procedures materials) avoiding return items as much as possible

Follow appropriate cash handling and inventory procedures

Learn to review, interpret and act upon reports including but not limited to: Combined Income Statements within five months of employment

Provide and market company services, including but not limited to: check cashing, loans, utility and other bill payment transactions, money order sales, wire transfer services, postage stamp sales, and distribution of other financial services

Provide professional and courteous customer service at all times

Maintain, count, receive, balance and safeguard cash and other negotiable items according to established policies and procedures to ensure validation of center assets

Perform opening and closing procedures, including but not limited to: preparing bank deposits or re-deposits, investigating and resolving report discrepancies, and verifiing money in the cash drawer and safe

Follow security and safety policies and procedures in order to maintain a safe working environment; protects company assets and, most importantly, the employees

Maintain schedule flexibility to work other centers and shifts as needed

Excellent communication skills

Perform other duties as assigned

Job Requirements

Qualifications and Requirements

1. Some retail/customer service experience preferred.
2. Knowledge of basic math skills including addition, subtraction, multiplication and division in all unit measures using whole numbers, percentages, common fractions and decimals
3. Ability to exchange US currency in any denomination. 

ACE Cash Express is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, national origin, disability, sexual orientation or veteran status.
Country: USA, State: Colorado, City: Aurora, Company: Ace Cash Express Inc.