Customer Service Representative at Evans

Location: 3001 8th Ave.

Are you looking for a career in customer service where you can make a difference every day? If so, let us help you kick start your career! As a Customer Service Representative, you will be part of the Afni inbound call center team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences.

Being part of the Afni team means opportunities for bonuses on top of an hourly wage, medical benefits, 401(k) retirement savings, tuition reimbursement and more!

In this entry level role, you will be fully trained to perform the following duties:

• Build and maintain rapport with customers
  
• Identify customerproduct and/or service needs
  
• Review and update activity on accounts
  
• Provide basictechnical support
  
• Promote and sell products and services
  
• Attend training to update product knowledge

Requirements

• Dedicated people who enjoy helping others
  
• High school diploma, GED or higher
  
• 6 months to 1 year of customer service experience in a service related industry preferred (contact call center, retail, food service, telecommunications, etc.)
  
• Computer proficiency, including web navigation
  
• Strong communicationskills
  
• Adaptable to changing situations

You must be at least 18 years old to apply and pass drug screen, criminal background check, and comprehensive assessments during and after training. Afni is an equal opportunity employer.

When applying

Apply from a desktop computer or laptop (not a mobile device)
Have the following software installed on your computer:

o Web browser (Internet Explorer 8.0 or later or Mozilla Firefox 2.0 or later)
o Media Player (Apple Quicktime or Windows Media Player)
o Adobe Flash Player

Country: USA, State: Colorado, City: Evans, Company: Afni.